Welcome

Hi + Welcome to Apple Blossom Print! Thanks for taking some time to look around. Please give me a holler if you have any questions.

Payments

I accept Etsy Gift Cards, PayPal payments and of course credit card payments made via Etsy's direct checkout. You can always pay with your regular credit card thru the PayPal service without making a PayPal account

Please note that Illinois State Residents will be charged a state sales tax rate of 10%.

Shipping

Personalized Items------ IMPORTANT DON'T FORGET-------
Personalized colors or text orders come with a proof as noted in each item description. Your proof will be sent to via Etsy conversation unless you request a different address at checkout. You can help me keep delivery time on the shorter side by responding quickly after reviewing your proof. Your print will not ship until a proof this is approved via email. Check the shop announcement for any production timeline changes or deadlines.

Packaging
8.5x11 and smaller prints ship flat in a rigid envelope and are packed in a cello bag with chipboard backing for extra support. Larger prints are carefully rolled in a cello bag or craft paper and are packed in a rigid mailing tube.

Domestic Orders
Packages ship via USPS first class with delivery confirmation and most orders arrive in 14 days. We apologize if shipping takes longer to some destinations. If you need an item by a guaranteed date, please contact us for a quote on express delivery.

If you receive an item that has been damaged in shipping, please contact me to have a replacement sent.

International Orders
Packages ship via USPS First Class Mail International
This method is safe and affordable but cannot be covered by insurance. If you would like to upgrade your shipping, please contact me prior to purchase for a quote. Apple Blossom Print is not responsible for customs fees.

Once shipped International orders follow this approximate timeline:
Europe: 7-21 days
Asia: 10-21 days
Australia: 14-21 days
Canada and Mexico: 10-28 days

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 5 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Returns and exchange details

Returns

Custom or Personalized items
Due to the custom nature of our personalized products all sales are final and non-refundable. We always email a digital proof of all customized products for your approval before printing. That’s the time to make sure everything looks just as you’d like. Personalized items qualify as any print with personalized text or special color requests.

Stock Prints
Currently, we accept returns within 5 days of order delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. Please contact us at info@appleblossomprint.com PRIOR to returning your purchase so that we can keep an eye out for it in the post. Once we receive your item you will be credited back in the form of your original purchase. Buyers are responsible for paying return shipping. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance.
We will send you an email to confirm that we have received your returned item and that your account has been credited. This refund credit will automatically be applied to your original method of payment, within 2 business days. Please note most banking institutions take several additional days to show this credit in their system.

Damaged Items or Incorrect Items
Customer service is our highest priority. Please contact us at info@appleblossomprint.com as soon as you receive a damaged or incorrect item and we will work to correct the situation asap.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Additional

Proofing + Revisions:
Since so many of my products are customized for you I want you to love what you’re getting even before it arrives on your doorstep. I will email a proof (sample file) to the email listed on your etsy account to ensure I’ve gotten your design just right before I print your order. Please note the first 2 proofs are free, after that, each proof or revision costs $5. Contact me for more information about proofing procedures or if you have any questions or concerns about your order.

Color Matching:
Please be aware that the color you see on your screen may vary slightly from the final product you receive. I have many years printing experience so please know though that what you receive is as I’ve intended it.

Newsletter Sign-up
Please visit appleblossomprint.com to be added to my list. Right now email newsletters go out 4-6 times per year, and include details on new and upcoming designs. Many newsletters include an exclusive, unadvertised discount.

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